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The Telephone Trainer™ phone etiquette training video - 10 Steps to Telephone Excellence - is the perfect telephone training video for establishing telephone etiquette excellence in your organization. From CEO to receptionist, our focused 42-minute video is well suited for any position in your organization and will ensure that all members of your organization are able to provide exceptional service when communicating with customers and clients on the telephone.

A telephone call is often a customer's first impression of your organzation. Don't leave it to chance! Order The Telephone Trainer™ telephone etiquette training video today and ensure that your customers and clients receive the very best customer service that your organization has to offer!

The Telephone Trainer™ Phone Etiquette skills Training Video on DVD
  • 42 minute, 10 module phone etiquette training program for $259 including standard shipping
  • Easy to understand "10 Steps to Telephone Excellence"
  • Each module has a quiz/worksheet to ensure your team retains this important training
The Telephone Trainer™ Phone Etiquette skills Training Video on CD-ROM
  • 42 minute, 10 module phone etiquette training program for $259 including standard shipping
  • Easy to understand "10 Steps to Telephone Excellence"
  • Each module has a quiz/worksheet to ensure your team retains this important training
  • CD-Rom format - use it at the workstation, while taking calls
The Telephone Trainer™ Phone Etiquette skills Training Video on VHS
  • 42 minute, 10 module telephone etiquette training program for $259 including standard shipping
  • Easy to understand "10 Steps to Telephone Excellence"
  • Each module has a quiz/worksheet to ensure your team retains this important training
  • VHS format - use it for group training
The Telephone Trainer™ Phone Etiquette skills Training Audio Programs
  • Audio CD - 10 module training program for $149 including standard shipping
  • Convenient - listen in the car, home, gym, or right at the workstation
  • Easy to understand "10 Steps to Telephone Excellence"

Click Here for a FREE 2 Minute Preview of our Video Training Program

Need more information? Give us a call at 866-988-7246, fill out the online info request form, or email us at info@thephonecoach.com today!

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